We are great planners and ‘details’ people, and we know both are fundamental ingredients in our success.
And it’s a good thing, as ours is pretty much the planning industry.
Importantly, we don’t just plan for clients, we like to turn the focus inwards and take a good, hard look at ourselves as we embark on each new year together—applying our own planning processes on ourselves.
As a business, we recently sat down together off-site to reflect on 2019, and shine a light on what we can do differently in 2020.
From that gathering came some fresh thinking in three key areas:
Specifically, deeper engagement with technology, communications and tech-led on-site experiences.
The Social Space
Making smarter use of social platforms to showcase our experience and knowledge.
We Know Experience
Enhancing the customer service experience for both our clients and supplier partners.
We’ve jumped into January with enthusiasm and a solid set of team goals, and look forward to working with everyone in 2020.
Let’s do this.